The Performance Mindset© - influencing the performance of your people

It’s a tough world out there. To beat the competition, organisations need people who are hungry to achieve, drive change and actively shape the direction and success of their businesses. Yet companies often find it hard to attract the best people and frequently struggle with disengagement and high staff turnover.

Traditional ways of addressing these problems include performance appraisals, competency frameworks and performance-related pay. These can be important, but are often considered ‘nice to do’ or ‘twice a year’ activities by managers.

The Performance Mindset© challenges managers with the ongoing role they play in influencing performance. It enables them to use everyday discussions and informal interactions to shape capability. Managing and improving performance becomes an integral part of the way people are managed everyday, rather than a formal process. It develops participants’ skills and confidence to continually nurture the capability and commitment of their people.

Impact can help you to:

•  ensure managers make performance-oriented thinking and behaviour the norm in their area of influence within the business

•  promote constructive dialogue, that encourages performance improvement, builds and reinforces existing levels of engagement and challenges any shortfall.

How we work with you

Participants work in small, focussed development groups to practise applying the techniques in order to help each other with live problems and issues. Each participant then receives detailed feedback from their peers and Impact consultants.

During the event, participants are tasked with creating a high-performance culture in these groups. Impact facilitators hold individuals accountable where they fail to do this and help them identify when they do it exceptionally well. This encompasses everything that happens during the event that might influence performance.

The programme creates a challenging learning environment that significantly increases participants’ awareness of the impact of their own assumptions and behaviour on themselves and others.

During the design process, Impact agree targets that will enable programme success to be measured. These targets may centre on behavioural change and/or business performance. In addition, the programme may include 360˚ feedback so as to provide a valuable external perspective on changes in performance.

The Performance Mindset© programmes focus on four essential elements that combine to engender performance oriented thinking: Skills, Tools, Attitude and Awareness. We work with these elements at two levels:

Level 1

Where the performance mindset and the awareness of the participant needs challenging before they can effectively stretch the performance of their people.

How your business will benefit
Participants become able to:
•  identify their own barriers and blind-spots to a performance mindset
•  become truly committed to improving their own performance and the performance of others
•  recognise how their personal style affects the engagement of others
•  understand and apply the tools that form part of Level 2.

Level 2

Where the participants already have a performance mindset, but need some additional tools and techniques to enhance the way they interact with others.

How your business will benefit
Participants will be able to:
•  focus formal and informal interactions with others on performance
•  challenge under-performance quickly and constructively
•  give frequent and timely feedback
•  secure commitment to change.

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