Commercial Skills
Business Development is anything that connects you with your clients, or supports the quality of your connection with your clients, that increases your potential for contracting business
Our Business Development and Sales Coaching programmes are designed to help anyone who has contact with clients.
How we work with you:
• identify all aspects of Business Development, internally and externally, in terms of what people actually do, and could do, that relate to business development in your organisation
• learn skills – develop a sales coaching technique based around questioning & listening that can be applied to business development opportunities with clients
• practice them - on each other with a focus on real business development opportunities for individuals
• skills transfer - sharing experience and applying skills and techniques directly to the workplace.
Impact will help you to...
• develop stronger client relationships
• better understand your client’s needs
• share best practice and personal experiences
• identify and action potential cross-selling strategies with clients
• ensure your organisation in a stronger position to sell your services.
In return your business will benefit:
• people who understand what business development is and the part they play in it
• making the most of business development opportunities with existing and new clients
• a consistent approach to managing clients.
