1989 - Impact Japan Opens

In 1989 Impact made its first forays into international markets. Following a two week research visit to Japan, a joint venture was established at a time when the business world was hailing Japanese management techniques as “best practice”. Impact took our style of western management training to Japan despite the popular view of the superiority of Japanese management philosophy.

Developing a second office was not without difficulties. The lessons learned in Japan provided a framework for Impact’s approach to entry into new markets combining a global approach with cultural sensitivities. It begins with the establishment of the base by a team from the UK who service global clients from an office in the targeted country. A team is then recruited locally to be trained back at UK headquarters to establish an understanding of the company culture. The new team then gradually takes over complete responsibility for the foreign operation. Today, 85% of Impact’s programmes in Japan are delivered in Japanese.

Based in Tokyo, Impact (Japan) Ltd is our second largest operation, and the longest-standing member of the Asia-Pacific regional network.

From our first base in Asia-Pacific we now have offices in: Thailand, Australia, New Zealand and China and we are currently looking for a base in Hong Kong.

For more information on our regional offices click here